Privacy Policy
Introduction
Welcome to Le Mod Casa ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, lemod.casa, or engage with us in any service capacity, including property management and hospitality. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Please read this policy carefully to understand our practices regarding your information and how we treat it. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide you with our services effectively, we may collect different types of information, including:
- Personal Information: This may include your name, address, email address, phone number, identification information, and other contact details you provide when you engage with us, make an inquiry, or book a service.
- Investment Information: For property owners and investors, we may collect information related to your investment, property details, financial data, and performance metrics to help manage and optimize your assets.
- Guest Information: For guests staying in our managed properties, we may collect details such as names, contact details, payment information, preferences, and any additional information necessary to facilitate your stay.
- Transactional Data: Records of any financial transactions conducted on our platform, including payment details and history.
- Website Usage Information: Data collected through cookies, analytics, and similar technologies to help us understand how you use our website and improve your experience.
2. How We Use Your Information
Le Mod Casa uses the information we collect for various purposes, including:
- Service Provision and Contract Fulfillment: To process bookings, manage properties, assist in investment strategies, and provide tailored services.
- Personalization and User Experience: To understand your preferences and personalize your experience with our services.
- Communication and Marketing: To send you updates, promotions, and other information related to our services. You can opt-out of marketing communications at any time.
- Legal Compliance: To fulfill legal obligations, such as financial reporting, taxation, and other regulatory requirements.
- Security and Fraud Prevention: To protect our clients, guests, and business from fraud, theft, and other malicious activities.
- Improvement of Services: To analyze usage patterns and improve the performance of our services and website.
3. Legal Bases for Processing (GDPR)
If you are based in the European Union, we process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Consent: Where we rely on your consent for specific data processing activities.
- Contractual Necessity: To fulfill our contractual obligations to you, such as managing a property or processing a booking.
- Legitimate Interests: For purposes such as improving our services, preventing fraud, and marketing our offerings.
- Legal Obligation: Where processing is necessary for us to comply with legal or regulatory requirements.
4. Sharing Your Information
Le Mod Casa respects your privacy and will only share your information under specific circumstances:
- With Service Providers: We may share information with third-party vendors and service providers who assist us with various services, such as property management, marketing, and payment processing. These providers are contractually obligated to keep your information secure and confidential.
- With Business Partners: Where necessary, we may share information with our business partners involved in property management, investment services, and hospitality.
- For Legal Reasons: We may disclose information if required by law or in response to legal processes, such as court orders or government requests.
- To Protect Rights and Safety: We may share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to safety.
- During Business Transfers: In the event of a merger, sale, or acquisition of some or all of our business assets, your information may be transferred as part of the transaction.
5. International Data Transfers
Given our global operations, Le Mod Casa may transfer personal information to locations outside your country, including countries that may not have data protection laws equivalent to those in your jurisdiction. Where required, we ensure that such transfers comply with applicable legal requirements and that your information is protected through appropriate safeguards, such as data processing agreements and Standard Contractual Clauses approved by regulatory authorities.
6. Security of Your Information
We are committed to protecting the security of your personal information. We implement a variety of technical and organizational measures to safeguard your information, including encryption, access controls, and data anonymization where appropriate. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. When we no longer need your information, we will take steps to ensure it is deleted or anonymized in a secure manner.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccuracies in your personal information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Restriction: The right to request that we limit the processing of your personal information.
- Data Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal information for certain purposes, including marketing.
- Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before processing your request.
9. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to provide a better user experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of our website.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review the privacy policies of any sites you visit.
11. Children’s Privacy
Le Mod Casa’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible. We do collect data from adults, about children who may be staying with us as guests.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When we make updates, we will post the revised policy on our website with an updated “Effective Date.” We encourage you to review this page regularly to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us at:
Le Mod Casa
Website: lemod.casa
Email: [email protected]
Address: Le Mod Casa, Gurgaon, India, and Dubai, UAE